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Welcome to the Mood Wellness Center website, related sites and digital and online services (“Mood Wellness Center,” the “Site,” or “Sites”), an online e-commerce, information, and communications service provided by Mood Center, LLC and all affiliates (“We” or “Us”).

We take your privacy seriously, and we want you to know how we collect, use, share, and protect your information. In addition to this privacy policy (“Privacy Policy”), users of the Site should consult the Mood Wellness Center Site Terms of Use as well as any product-specific terms and conditions that apply.

This Privacy Policy applies to all Sites where it is posted.

What Information We Collect

Information you give us: We respect the right to privacy of all visitors to the Mood Wellness Center Site. We receive and store some information that you enter on our Sites or that you provide to us through the Site in any other way.

  • Data that may personally identify you, including but not limited to your name, postal address, billing address, shipping address, e-mail address, home, work and mobile telephone numbers, age, date of birth, social security number, insurance policy number, veteran or military status, medical conditions, information about any physical or mental disabilities you may have, (collectively, “Personal Data”);
  • Information that you provide by filling in forms on our Sites, such as appointment request forms or products/services ordering forms. It also includes information you provide when you register to use our Sites, purchase products, or use services available through the Sites or facilities. We may also ask you for information when you report a problem with our Sites. Some forms collect sensitive information, such as health information, necessary for us to provide our services to you;
  • Records and copies of your correspondence (including email addresses), if you contact us;
  • Your responses to surveys that we might ask you to complete for research, development, and marketing purposes; and Details of transactions you carry out through our Sites and of the fulfillment of your orders.
  • You also may provide information to be published or displayed (hereinafter, “Posted”) on public areas of the Sites or transmitted to other users of the Sites or third parties (collectively, “User Contributions”).
  • Your User Contributions are Posted on and transmitted to others at your own risk. Although we limit access to certain pages,  please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Sites with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information we collect automatically: We collect information about you automatically as you navigate through or use our Sites. Information collected automatically may include usage details, IP addresses, session replay and recording technology (recording your movements, clicks, etc. on our Sites), and information collected through cookies, web beacons, pixel tags, and other tracking technologies. As you navigate through and interact with our Sites, we may use automatic data collection technologies (such as tracking technologies referred to above) to collect certain information about your equipment, browsing actions, and patterns, specifically:

  • Usage Details. Details of your visits to our Sites, such as traffic data, location, logs, referring/exit pages, date and time of your visit to or use of our Sites, error information, clickstream data, and other communication data and the resources that you access and use on or in the Sites.
  • Device Information. Information about your computer, mobile device, and Internet connection, specifically your IP address, operating system, browser type, and App version information.
  • Location Data. Information about your location collected through Geolocation technology. Mood Wellness Center applications and services that run on mobile devices do not generally use geolocation.

The information we collect automatically may include Personal Data or we may maintain or associate information we collect with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Sites and to deliver a better and more personalized service by enabling us to:

  • Estimate our audience size and usage patterns;
  • Improve our product and services offering;
  • Store information about your preferences, allowing us to customize our Sites according to your individual interests;
  • Recognize and/or authenticate you when you return to our Sites. Information about your location collected through Geolocation technology. Mood Wellness Center applications and services that run on mobile devices do not generally use geolocation.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). We and our service providers may use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with our Sites through your computer or mobile device. A cookie is a small file or piece of data sent from a website and stored on the hard drive of your computer or mobile device. On your computer, you may refuse to accept browser cookies by activating the appropriate setting on your browser, and you may have similar capabilities on your mobile device in the preferences for your operating system or browser. However, if you select this setting, you may be unable to access or use certain parts of our Sites. Unless you have adjusted your browser or operating system setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Pixels and Web Beacons. Pages on our Sites, or our e-mails, may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an e-mail and for other related Sites statistics (for example, recording the popularity of certain Sites content and verifying system and server integrity).
  • Google Analytics. We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of our Sites. Google Analytics uses cookies, which are text files placed on your computer, to help our Sites analyze how users use the Sites. You can find out more about how Google uses data when you visit our Sites by visiting “How Google uses information from sites or apps that use our services” (located at We may also use Google Analytics Advertising Features or other advertising networks to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics please visit Google’s website, and pages that describe Google Analytics, such as
  • Facebook Pixel. We use Facebook Pixel, a web analytics and advertising service provided by Facebook Inc. (“Facebook”) on our Platform. With its help, we and our customers can keep track of what users do after they see or click on a Facebook advertisement, keep track of users who access our Platform or advertisements from different devices, and better provide advertisements to our target audiences. The data from Facebook Pixel is also saved and processed by Facebook. Facebook can connect this data with your Facebook or Instagram account and use it for its own and others advertising purposes, in accordance with Facebook’s Data Policy which can be found at
  • Do Not Track Signals. Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not honor such signals; although, we currently do not use automated data collection technologies to collect information about your online activities over time and across third party websites or other online services for
    any purpose, including advertising.

Email Communications, Newsletter, And Related Services

Our Sites provide you with the opportunity to receive communications from us or third parties. For example, you can sign up for a free Mood Wellness Center email newsletter. You can unsubscribe from this newsletter at any time. You may use the unsubscribe mechanism or link in our marketing emails if you wish to stop receiving marketing emails from us.

Email communications that you send to us via the email links on our Site may be shared with a customer service representative, employee, medical expert, or agent that is most able to address your inquiry. We make every effort to respond in a timely fashion once communications are received. Once we have responded to your communication, it is discarded or archived, depending on the nature of the inquiry. Note, that email communications that you send us via the email links on our Site are not automatically encrypted, and it is possible that unencrypted email communications with us may be accessed or viewed by another internet user while in transit to us.


We occasionally survey visitors to our site. The information from these surveys is used in aggregated, de-identified form to help us understand the needs of our visitors so that we can improve our site. The information may be shared with third parties with whom we have a business relationship. We generally do not ask for information in surveys that would personally identify you; if we do request contact information for follow-up, you may decline to provide it. If
survey respondents provide personal information (such as an email address) in a survey, it is shared only with those people who need to see it to respond to the question or request, or with third parties who perform data management services for our site. Those third parties have agreed to keep all data from surveys confidential.

How We Use the
Information We Collect

In addition to the uses described above, we use the information we collect for things like:

  • Optimizing the performance and user experience of our sites;
  • Operating, evaluating, and improving our business;
  • Providing healthcare services;
  • Fulfilling purchases, orders, and requests for products or services;
  • Marketing and advertising products and services, including by inferring your interests from your interactions with our websites and newsletters and tailoring advertisements, newsletters, and offers to you (both on our websites and on other websites) based on your interactions with us in our stores and online interests;
  • Sending you email newsletters;
  • Conducting research and analysis;
  • Communicating with you about your account, special events, and surveys;
  • Establishing and managing your accounts with us.
    any purpose, including advertising.

We may combine this information with any other information we have about you, including, if you are a Mood Wellness Center, any PHI we have about you. If we combine this information with your PHI, we will treat all of that information as PHI and will only use or disclose that information as set forth in our Notice of Privacy Practices.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request that we delete your data by contacting us as provided below. However, we may not be able to honor that request in all instances given the laws and regulations that apply to us. For example, under state and federal law, we may be required to maintain some data that is specific to you and that may identify you, such as your medical records or other information. We may also have a legal basis or obligation to maintain medical and other information about you to provide care and treatment or to comply with our professional, legal, and other obligations.

Disclosure of Your Information

We may share the information we collect about you with third parties who we have engaged to help us provide the Site, as well as the products and services available through our Site. In this regard, we may disclose your Personal Data to affiliates, contractors, service providers, and other third parties we use to support our business. The services provided by these organizations include providing IT and infrastructure support services, advertising, marketing, and payment processing services. Advertising and marketing partners such as Facebook, Instagram, Google, and other advertising networks may receive and use your Personal Data to assist us with our advertising and marketing efforts. In each case, we will ensure that these third parties have agreed to safeguard your data.

We may provide third parties with aggregate statistics about our visitors, traffic patterns, and related site information. These data reflect site-usage patterns gathered during visits to our website each month, but they do not contain information that personally identifies you unless you have given us permission to share that information.

We may also disclose your Personal Data:

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Mood Wellness Center about our Sites users are among the assets transferred;
  • To fulfill the purpose for which you provide it;
  • For any other purpose disclosed by us when you provide the information with your consent;
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes;
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Mood Wellness Center, our customers, patients or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use
and Disclose Your Information

We do not control third parties’ use of cookies or how they manage the information collected through the use of cookies. However, our sponsors and advertisers have agreed that they will not collect any personally identifiable information from our Site visitors while using our Sites. These third parties may aggregate the information they collect with information from their other customers for their own purposes.

In addition, we strive to provide you with choices regarding the Personal Data you provide to us. We have created or you have available mechanisms to provide you with control over your Personal Data:

  • Cookie Settings and Advertising. You can set your browser or operating system to refuse all or some cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Sites may then be inaccessible or not function properly.
  • Promotional Offers from Mood Wellness Center. If you do not wish to have your email address used by us to promote our own products and services, you can opt-out at any time by clicking the unsubscribe link at the bottom of any email or other marketing communications you receive from This opt-out does not apply to information provided to Mood Wellness Centers as a result of your use of our services. If you wish to opt-out of such sharing, please email us at
  • Disclosure of Your Information to Affiliates. By purchasing a Mood Wellness Center product, you consent to our sharing of your Personal Data with our affiliates for their promotional purposes. If you wish to unsubscribe from such affiliate promotions, you can do so by clicking the unsubscribe link at the bottom of any email or other marketing communications you receive from them. If you wish to opt-out of such sharing, please email us at
  • Targeted Advertising. To learn more about interest-based advertisements and your opt-out rights and options, visit the Digital Advertising Alliance and the Network Advertising Initiative (NAI) websites ( and Please note that if you choose to opt out, you will continue to see ads, but they will not be based on your online activity. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can also opt out of receiving targeted ads from members of the NAI on its website.

Your Rights Regarding Your Information and Accessing and Correcting Your Information For non-patient information, you can contact us through the Contact Information below to access and/or find out what information we have about you and to correct that information. You may also notify us through the Contact Information below of any changes or errors in any Personal Data we have about you to ensure that it is complete, accurate, and as current as possible or to delete your account. We may not be able to accommodate your request if we believe it would violate any law or legal requirement or if we have a legal basis or obligation to maintain it, or if it would cause the information to be incorrect.

If you are a patient of Mood Wellness Center, you can access the patient-related information that we maintain about you through our health information management department. For more information about requesting your medical records, ask us. You also can request a correction to your patient information through our health information management department. However, we are still required maintain your patient-related information under the Health Insurance Portability and Accountability Act (HIPAA) and other federal and state law.


Whether you are visiting Mood Wellness Center Site or one of our clinic locations, we use reasonable security measures to protect the confidentiality of personal information under our control, and we appropriately limit access to it. We use a variety of information security measures to protect your online transactions with us. Mood Wellness Center cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. We have taken reasonable steps to ensure the integrity and confidentiality of personally identifiable information that you may provide. You should understand, however, that electronic transmissions via the internet are not necessarily secure from interception, and so we cannot absolutely guarantee the security or confidentiality of such transmissions.

Protecting Children’s Privacy

Our Sites are not intended for users under 18 years of age. No one under age 18 may provide any information to or through the Sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, do not use or provide any information on or in our Sites or on or through any of their features, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received Personal Data from a user under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from a user under 18, please contact us via the contact information below.

Links to Other Websites

Our Sites link to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the site you’re visiting.

Privacy Policy Updates

We may need to update our Privacy Policy as technology changes and Mood Wellness Center evolves. If we make significant changes to this Privacy Policy, we’ll post a prominent message on our websites.

Contact Information

If you have a question or concern regarding your privacy, please contact our Privacy Officer using the contact information below:

The Mood Wellness Center, 927 West Street, Annapolis, MD 21401




Welcome to the Mood Wellness Center (website, an online e-commerce, information, and communications service provided by Mood Center, LLC. These Terms of Use cover the uses for all of this Site, although additional conditions, restrictions, and policies posted or referenced on the Site may also apply.


Nothing in the content, products or services should be considered, or used as a substitute for, medical advice, diagnosis, or treatment. The content, products, and services offered herein are here to educate consumers on health care and medical issues that may affect their daily lives. This Site and its services do not constitute the practice of any medical, nursing, or other professional health care advice, diagnosis, or treatment. You should always talk to your health care provider for diagnosis and treatment, including your specific medical needs. None of the products or services offered through this Site represents or warrants that any particular service or product is safe, appropriate, or effective for you. We advise users to always seek the advice of a physician or other qualified health care provider with any questions regarding personal health or medical conditions. If you have or suspect that you have a medical problem or condition, please contact a qualified health care professional immediately. If you are in the United States and are experiencing a medical emergency, please call 911 or call for emergency medical help on the nearest telephone.

Mood Wellness Center may modify these terms and conditions at any time, and such modifications shall be effective immediately upon posting the modified terms and conditions on Mood Wellness Center’s Site. You agree to review the agreement periodically to be aware of such modifications, and your accessing or using the service constitutes your acceptance of the agreement as it appears at the time of your access or use. From time to time, Mood Wellness Center may offer Site visitors the opportunity to participate in additional features or services through this Site. You may be required to enter into additional agreements or authorizations before you can access such features or services.

 Intended for Users 18 and Older

The Site is intended for use by individuals 18 years of age or older. This Site is not directed for use by children under the age of 18. Users under the age of 18 should get the assistance of a parent or guardian to use this Site.

Acceptable Use

You agree that you will not:

  • Use this website for any purpose in violation of local, state, national, or international laws.
  • Use this Site to distribute advertising or other unsolicited material to any third party.
  • Use this website to post or transmit material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity.
  • Attempt to disable, “hack,” or otherwise interfere with the proper functioning of this website.
  •  Violate or attempt to violate the security of the Site, including, without limitation:
    • Accessing data not intended for Site users or logging onto a server or an
    account which Site users are not authorized to access.
    • Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; or
    • Accessing or using the Site or any portion thereof without authorization, in violation of these Terms of Use or in violation of applicable law.
  • Use any scraper, crawler, spider, robot, or other automated means of any kind to access or copy data on the Site, deep link to any feature or content on the Site, or bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Site.
  • Use any device, software, routine, or any other means to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site.

Violations of system or network security may result in civil or criminal liability. Mood Wellness Center will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

In the event access to the Site or a portion thereof is limited by requiring a user ID and password (“Protected Areas”), you agree to access Protected Areas using only your user ID and password as provided to you by Mood Wellness Center. You agree to protect the confidentiality of your user ID and password and not to share or disclose your user ID or password to any third party. You agree that you are fully responsible for all activity occurring under your user ID. Your access to the Site may be revoked by Mood Wellness Center nters at any time with or without cause.

User-Generated Content, Reviews, Feedback, and Other Postings to the Site If you submit, upload, or post any comments, ideas, suggestions, information, files, videos, images, or other materials to us or our Site (“User-Generated Content”), you agree not to provide any User-Generated Content that (1) is defamatory, abusive, libelous, unlawful, obscene, threatening, harassing, fraudulent, pornographic, or harmful, or that could encourage criminal or unethical behavior;(2) violates or infringes the privacy, copyright, trademark, trade dress, trade secrets, or intellectual property rights of any person or entity; or (3) contains or transmits a virus or any other harmful component. You agree not to contact other users of the Site through unsolicited e-mail, telephone calls, mailings, or any other method of communication. You represent and warrant to Mood Wellness Center that you have the legal right and authorization to provide all User-Generated Content to Mood Wellness Center for the purposes and Mood Wellness Center’s use as set forth herein. Mood Wellness Center shall have a royalty-free, irrevocable, transferable right and license to use the User-Generated Content in whatever manner Mood Wellness Center desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from, and/or sell and/or distribute such User-Generated Content and/or incorporate such User-Generated Content into any form, medium, or technology throughout the world. Mood Wellness Center is and shall be under no obligation (1) to maintain any User-Generated Content in confidence; (2) to pay to you any compensation for any User-Generated Content; or (3) to respond to any User Generated Content.

Mood Wellness Center does not regularly review posted User-Generated Content but does reserve the right (but not the obligation) to monitor and edit or remove any User-Generated Content submitted to the Site. You grant Mood Wellness Center the right to use the name that you submit in connection with any User-Generated Content. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any User-Generated Content. You are and shall remain solely responsible for the content of any User-Generated Content you make. Mood Wellness Center and its affiliates take no responsibility and assume no liability for any User-Generated Content submitted by you or any third party.


You agree that you will defend, indemnify, and hold harmless Mood Wellness Center from and against any damages, losses, liabilities, judgments, costs, or expenses (including reasonable attorneys’ fees and costs) against or incurred by Mood Wellness Center arising out of a claim by a third party relating to your breach of these Terms of Use or applicable law, User-Generated Content and any other materials you post or allow to be posted to the Site, your use or access of the Site, access of this Site by anyone using your user ID and password, or any other actions taken by you on the Site.

Intellectual Property

The mark “Mood Wellness Center” and the logo are trademarks. The content and design of this Site is protected by U.S. and international copyright laws. You may not copy, reproduce, republish, upload, post, display, transmit, or frame any of these materials without prior written consent from the copyright owners, except that you may view, download, display, and print a single copy of these materials on a single computer for personal, noncommercial use only, so long as: you do not alter or modify the materials in any way; you include all applicable notices and disclaimers (including copyright notices); and you do not use the materials in a way that suggests an association with Mood Wellness Center. You understand and agree that title to these materials shall not pass to you or any other user.


You understand and agree that the Mood Wellness Center site and any services, content, or information contained on or provided by Mood Wellness Center \ site is provided on an “as-is” basis. Mood Wellness Center does not make any express or implied warranties, representations, or endorsements whatsoever (including without limitation warranties of title or non-infringement or the implied warranties of merchantability or fitness for a particular purpose) with regard to the service or any merchandise, information, or service provided through the service. In addition, Mood Wellness Center does not guarantee that use of Mood Wellness Center site will be free from technological difficulties including, but not limited to, unavailability of information, downtime, service disruptions, viruses, or worms. you understand that you are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output.

Errors on Mood Wellness Center Site

Content, prices, and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Mood Wellness Center reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions. In the event a product or service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we shall have the right to refuse or cancel any orders placed for the product / service listed at the incorrect price. We shall have the right to refuse or cancel any such orders.

Accuracy and Integrity of Information

Although Mood Wellness Center attempts to ensure the integrity and accuracy of the Site, it makes no representations, warranties, or guarantees whatsoever as to the correctness or accuracy of the Site and content therein. It is possible that the Site could include typographical errors, inaccuracies, or other errors and that unauthorized additions, deletions, and alterations could be made to the Site by third parties. In the event that an inaccuracy arises, please inform Mood Wellness Center so that it can be corrected. Mood Wellness Center reserves the right to unilaterally correct any inaccuracies on the Site without notice. Information contained on the Site may be changed or updated without notice. Additionally, Mood Wellness Center shall have no responsibility or liability for information or content posted to the Site from any non- Mood Wellness Center affiliated third party.

Limitations of Liability

The use of the site is entirely at your own risk, and in no event shall Mood Wellness Center be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or any other monetary or other damages, fees, fines, penalties, or liabilities arising out of or relating in any way to this service, or sites accessed through this service, and/or content or information provided herein. Any claims against Mood Wellness Center and Mood Wellness Center’s liability relating to a product or service purchased on our site is limited to the amount you paid for the product or service. Your sole and exclusive remedy for dissatisfaction with the site or service is to stop using the service. User hereby acknowledges that this paragraph shall apply to all content, merchandise, and services available through the site. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 Links to Third-Party Websites

The Site contains links to other sites operated by third parties, including but not limited to third- party sites that may display the Mood Wellness Center trademarks (“Third Party Sites”). These links are available for your convenience and are intended only to enable access to these Third- Party Sites and for no other purpose.

Mood Wellness Center does not warrant or make any representation about the substance, quality, functionality, accuracy, fitness for a particular purpose, merchantability or any other representation about any Third-Party Site or its content. A link to a Third-Party Site on the Mood Wellness Center Site does not constitute sponsorship, endorsement, approval, or responsibility for any Third Party Site. Mood Wellness Center makes no representation or warranty as to any products or services offered on any Third-Party Site. The conditions of use and privacy policy of any Third-Party Site may differ substantially from the conditions of use and legal notices that apply to your use of the Site. Please review the conditions of use for all Third-Party Sites for more information about the terms and conditions that apply to your use of Third-Party Sites.

Contact Information
If you have any questions about the service, please contact us


We are required by applicable federal and state law to maintain the privacy of your health information. We are also required to give you this Notice about our privacy practices, our legal duties, and your rights concerning your health information. We must follow the privacy practices that are described in this Notice while it is in effect. This Notice takes effect immediately and will remain in effect until we replace it.


Mood Wellness Center is committed to protecting the confidentiality of its patients’ medical information. This Notice describes how Mood Wellness Center may use your medical information within Mood Wellness Center, and how we may disclose it to others outside of Mood Wellness Center. This Notice also describes your rights concerning your own medical information. Please review it carefully and let us know if you have questions.


Treatment: Mood Wellness Center may use your medical information to provide you with medical services and supplies. Mood Wellness Center may also disclose your medical information to others who need that information to treat you. This may include but is not limited to doctors, physician assistants, nurses and medical transportation providers, as well as others involved in your care, as deemed medically appropriate. For example – your physician will be allowed to have access to your Mood Wellness Center medical record to assist in your follow-up care. Mood Wellness Center may also use your medical information to contact you to remind you of an upcoming appointment, to inform you about possible treatment options or alternatives, or to advise you about health-related services available to you.

Family Members and Others Involved in Your Care: Mood Wellness Center may disclose your medical information to a family member or friend who is involved in your medical care, or to someone who helps to pay for your care. If you do not want Mood Wellness Center to disclose your medical information to family members or others, please inform Mood Wellness Center staff members assigned to your care. You may modify this list at any time.

Payment: Mood Wellness Center may use and disclose your medical information to secure payment for the medical services and supplies provided to you. For example – your health plan or health insurance company may ask to see parts of your medical record before they will pay Mood Wellness Center for your treatment.

Healthcare Operations: Mood Wellness Center may use and disclose your medical information if it is necessary to improve the quality of care provided to patients or to run Mood Wellness Center. Your medical information may be used to conduct quality improvement activities, to obtain audit, accounting or legal services, or to conduct business management and planning. For example – Mood Wellness Center staff members may look at your medical record to evaluate whether Mood Wellness Center personnel, your doctors, or other health care professionals did a good job.

Research: Mood Wellness Center may use or disclose your medical information for research projects, such as studying the effectiveness of a treatment you received. These research projects must go through a special process that protects the confidentiality of your medical information.

Required by Law: Federal, state or local laws may require Mood Wellness Center to disclose patients’ medical information.

Public Health: Mood Wellness Center may report certain medical information for public health purposes. Mood Wellness Center also may need to report patient problems with medications or medical products to the Food and Drug Administration (“FDA”), or may notify patients of recalls of products they are using.

Public Safety: Mood Wellness Center may disclose medical information for public safety purposes in limited circumstances. We may disclose medical information to law enforcement officials in response to a search warrant, or a grand jury subpoena. We also may disclose medical information to assist law enforcement officials in identifying or locating a person, to prosecute a crime of violence, to report deaths that may have resulted from criminal conduct, or to report criminal conduct at Mood Wellness Center. We may disclose your medical information to law enforcement officials and others to prevent a serious threat to health or safety of the community or an individual.

Health Oversight Activities: Mood Wellness Center may disclose medical information to a government agency that oversees Mood Wellness Center or its personnel, and requires medical information to monitor Mood Wellness Center’s compliance with state and federal laws. Military, Veterans, National Security and Other Government Purposes: If you are a member of the armed forces, Mood Wellness Center may release your medical information as required by military command authorities or to the Department of Veterans Affairs. Mood Wellness Center may also disclose medical information to federal officials for intelligence and national security purposes or for presidential protective services.

Judicial and Administrative Proceedings: Mood Wellness Center may disclose medical information in any judicial or administrative proceeding if ordered to do so by a court, or if Mood Wellness Center receives a subpoena or a search warrant. You will receive advance notice about this disclosure in most situations, so that you will have a chance to object to sharing your medical information.

Information with Additional Protection: Certain types of medical information have additional protection under state or federal law. Medical information about evaluation and treatment for a serious mental illness is treated differently than other types of information. Mood Wellness Center is required to get your permission before disclosing that information to others in many circumstances.

Disclosure Accounting: You have the right to receive a list of instances in which we, or our business associates, disclosed your health information for purposes other than treatment, payment, healthcare operations and/or certain other activities. If you request this accounting more than once in a 12-month period, we may charge you a reasonable, cost-based fee for responding to these additional requests.

Other Uses and Disclosures: If Mood Wellness Center wishes to use or disclose your medical information for a purpose that is not discussed in this Notice. Mood Wellness Center will seek your permission. Permission granted to Mood Wellness Center may be rescinded at any time, unless Mood Wellness Center has already acted on your permission to use or disclose the information. To revoke your permission, please notify Mood Wellness Center in writing at:


Right to Request Your Medical Information: Patients have a right to look at their own medical information and to get a copy of that information. The law requires Mood Wellness Center to keep the original record. This includes your medical record, your billing record, and other records we use to make decisions about your care. Medical information that is available electronically may be obtained in that format.

If you request a copy of your information, you will be charged for Mood Wellness Center’s costs to copy the information. You will be notified in advance what this copying will cost. Patients can view their record at no cost.

Right to Obtain a List of Certain Disclosures of Your Medical Information: You have the right to request a list of many of the disclosures Mood Wellness Center makes of your medical information. To receive a list, please contact Mood Wellness Center. The first list will be provided to you free of charge, but you may be charged a fee for any additional lists requested  during the same year. You will be notified in advance what this list will cost.

Right to Request Restrictions on How Mood Wellness Center Will Use or Disclose Your Medical Information for Treatment, Payment or Health Care Operations: You have the right to ask Mood Wellness Center not to make use or disclosure of your medical information to treat you, to seek payment for care, or to operate Mood Wellness Center. You may require a restriction on the disclosure of your medical information to a health plan, where that information is associated with an item or service for which you paid out-of-pocket. Otherwise, Mood Wellness Center is not required to agree to your request. If we do agree, we will comply with that agreement. To request a restriction, please contact Mood Wellness Center and describe your request in detail.

Right to Request Confidential Communication: You have the right to ask Mood Wellness Center to communicate with you in a way that you will feel is more confidential. For example – you can ask us not to call your home, but to communicate only by mail. At the time of admission or upon registration, you may orally request confidential communications. Otherwise, you must submit a request in writing. You have the right ask to speak with your health care providers in private, outside the presence of others.

Amendment: You have the right to request that we amend your health information. Your request must be in writing, and it must explain why the information should be amended. We may deny your request under certain circumstances. Right to a Paper Copy: If you have received this Notice electronically, you have the right to a paper copy at any time. You may download a paper copy of the Notice from our website, or you may obtain a paper copy of the Notice at any Mood Wellness Center facility.


From time to time, Mood Wellness Center may change its practices concerning how it uses or discloses patient medical information, or how Mood Wellness Center will implement patient rights concerning their information. Mood Wellness Center reserves the right to change this Notice and to make the provisions in our new notice effective for all medical information we maintain. A revised Notice of Privacy Practices will be published for any further changes to these practices. Copies of Mood Wellness Center’s current Notice of Privacy Practices may be obtained by contacting Mood Wellness Center or by visiting our website.


This Notice of Privacy Practices applies to Mood Wellness Center and its personnel. Mood Wellness Center may share your information with other providers for treatment purposes, to be reimbursed for treatment, or to conduct health care operations. These health care providers will follow this Notice for information they receive about you from Mood Wellness Center. Other health care providers may follow different practices at their own offices or facilities.


Please tell us about any problems or concerns you have with your privacy rights, or how Mood Wellness Center uses or discloses your medical information. If you have a concern, please contact MOOD WELLNESS CENTER at: or call 443-940-MOOD.


If you have any questions about this Notice, or have further questions about how Mood Wellness Center may use and disclose your medical information, please contact Mood Wellness Center’s Privacy Administrator.